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Multi-Tenant Billing solution

Cost effective and feature rich billing and reporting

Multi-tariff and multi-carrier cost calculation, rating engines, and extension balance management.
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A Multi-tenant billing solution designed for Alcatel Lucent Enterprise Phone Systems, OXO Connect & OmniPCX Enterprise (OXE)

QuickBILLING is a certified call accounting solution designed to give organizations full visibility and control over telecom expenses.

Multi-tenant Billing solution

  • Assign separate tariff rate tables to different carriers, departments, or client profiles to track margins and accurate billings.
  • Set credit limits or prepaid balances on extension lines—ideal for guest rooms, multi-tenant offices, and managed workspace environments.
  • Generate comprehensive reports detailing call duration, destination, peak/off-peak rates, department breakdowns, and unbilled calls.
  • Seamless communication with ALE OmniPCX Office and OmniPCX Enterprise PBXs for accurate real-time Call Detail Records (CDR).
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Certified compatible with the platforms you already run

Key Features

QuickBILLING is scalable and easy to manage solution for BPs, SPs and end-users

Call rates configuration

  • Area/City level

  • Country level

  • Landline

  • Mobile

  • VAT calculations

Metering

  • Tariff management

  • Common tariff settings

  • Multi-carrier tariffs

  • Billing using cost-time or pulse-based

HOSPITALITY Add-on

  • Check In / Check Out

  • Guest / Room update

  • Pre-payment call cut-off

  • Wake-up alarm set & cancellation

  • DDI allocation

  • PIN set

  • Other hospitality features offered by OH

Powerful Reporting

  • Pre-configured reports (general, cost centres departments, groups)

  • Customised reports using advance filters

  • Export reports in different formats (PDF,xls)

  • User/extension quota allocation

  • Total calls completed

Plans that grow with your contact centre.

Pay as you scale. Real-time tiers run dedicated infrastructure; the polling tier runs on shared APIs so it can be priced aggressively.

Starter
Near real-time, one screen
From £—
per month
  • Up to 2 hunt groups
  • One active wallboard
  • Core KPI tiles and SLA alarms
Choose Starter
Professional
True real-time, multi-screen
From £—
per month
  • Up to 10 hunt groups
  • Sub-5 second real-time refresh
  • Agent statistics and custom layouts
Choose Professional
Enterprise
Unlimited, white-label
Custom
annual, dedicated CSM
  • Unlimited hunt groups and screens
  • SSO, REST API and webhooks
  • 24/7 SLA-backed support
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Become a Partner

Avail a 45-day trial license with unlimited users

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Technical specifications

Platform
Cloud SaaS, multi-tenant
Integration
Hunt groups and call queues
Delivery
Web browser, any device
Auth
Email and password, SSO on Enterprise
Billing
Card or invoiced
Compliance
GDPR, ISO 27001-aligned

Everything you need

QuickBILLING  integrates with OmniPCX Enterprise and OmniPCX Office through OHL interface
CDR

A Certified product by ALE AAPP

This is the basic mode that consists of call logging and reporting. It is used for simplistic business needs
Met

Metering

This mode caters to payment configurations with advanced scenarios, including multi-tariff and multi-carrier management for each user or extension

Everything you need

ALE

A Certified product by ALE AAPP

QuickBILLING is a rigorously tested product in ALE AAPP labs. It was first tested and certified in 2016.

The new Open API interfaces allow us to deliver feature-rich, stable and highly scalable call recording platform for our customers globally.

RB

Integrated with ALE Rainbow Platform

QuickBILLING provides feature rich monitoring and analytics through Rainbow client application on Mobile and other devices.
If you have specific integration requirements with Rainbow, click ContactUs