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QuickVIEW

OverviewWhat QuickVIEW Cloud does, in one screen.Real-time queue statsSub-5sWaiting, longest wait, answered and abandoned, live.SLA threshold alarmsTiles flash amber or red the moment a queue slips.LayoutDrag tiles, recolour, save a layout per screen.Agent statisticsIdle, busy and answered counts, per agent.

QuickRECORD

OverviewWindows Recorder at a fraction of the price Key FeaturesScalable and easy to manage solution for BPs, SPs and end-users PlatformsSupported on OXO, OXE & Rainbow Certified ProductA Certified product by ALE AAPP

QuickIVR

OverviewSoftware based text-to-speech IVR Third-Party IntegrationEffective and professional Voice Responses without having to install management software on the PC.Key FeaturesNo hardware or Media cards needed

9 capabilities, zero installTechnical specifications

Plans

StarterNear real-time, one screen, up to two hunt groups.ProfessionalPopularTrue real-time, up to five screens, agent statistics.EnterpriseUnlimited, white-label, SSO and 24/7 support.Compare all plansSide-by-side feature breakdown.

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Two ways to buy

For business partnersWhite-label wallboards and a tiered margin programme.Multi-tenant consoleOnboard every customer from a single screen.For end-customer ITBuy direct and connect in about five minutes.

In the channel since 2006Become a partner

Reference

Technical specificationsPlatform, integration, refresh, auth, billing, compliance.Capability indexEvery capability in one grid.Trademark and complianceMarks, GDPR and ISO 27001 alignment.Contact salesPhone, email and office details.

Datasheet and referenceRequest a demo

ALE Platforms

OXO OXE Rainbow Open Touch

Cloud

AWS OTEC OTOC Cloud & CPE

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Rainbow Connectors

Custom Integration

Solutions

PBX Telephony Connectors

QuickALERT with Mitel and Rainbow

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